Terms & Conditions

ARBAANI – The American Diamond Edit

Last Updated: 14 October 2026

Welcome to ARBAANI!

By accessing our website or placing an order, you agree to the following Terms & Conditions. We encourage you to read them carefully before making a purchase.

1. Product Information

ARBAANI offers a curated collection of fashion jewellery, including American Diamond earrings and pendant sets.

We make every effort to display accurate product images, colours, sizes, and descriptions.

However, slight variations in colour or appearance may occur due to lighting, photography, and individual screen settings.

Unless expressly stated otherwise, our American Diamond jewellery is fashion jewellery and should not be assumed to contain natural diamonds, gold, or silver.

2. Pricing & Payments

  • All product prices are displayed in Indian Rupees (INR).
  • Applicable taxes and shipping charges will be displayed during checkout.
  • Prices and promotional offers may change without prior notice, but confirmed orders will not be repriced without the customer's agreement.
  • Orders are subject to payment confirmation and product availability.
  • Cash on Delivery (COD), if available, will be displayed at checkout.

3. Order Confirmation

Once an order is successfully placed, customers will receive confirmation through the contact details provided during checkout.

ARBAANI reserves the right to contact customers regarding incomplete information, payment issues, or product availability.

If an accepted order cannot be fulfilled, customers will be informed and any payment collected for the unavailable item will be refunded.

4. Shipping & Delivery

We aim to process and dispatch orders within the timelines mentioned in our Shipping Policy.

Delivery times may vary depending on location, courier availability, holidays, and unforeseen circumstances.

Tracking details will be shared when available.

Please refer to our Shipping Policy for further information.

5. Returns, Exchanges & Refunds

At ARBAANI, every piece of jewellery is selected with love and care. Your satisfaction is important to us.

We accept return requests under the following conditions:

  • Return Eligibility: Returns are accepted for products received damaged, defective, or incorrect.
  • Reporting Timeline: Customers are requested to report any such issue within 48 hours of delivery.
  • Proof Required: Please share your order number, clear photographs of the product and packaging, and an unboxing video if available.
  • Product Condition: Customers should retain the original packaging, tags, and accessories wherever possible.
  • Change of Mind: We do not offer discretionary returns or exchanges for change of mind, personal preferences, or incorrect selections made by customers.
  • Resolution: Once the issue is verified, ARBAANI will arrange an appropriate replacement or refund in accordance with applicable law.
  • Return Shipping: For verified damaged, defective, or incorrect products, return shipping costs will be covered by ARBAANI.

Please contact our customer support team to initiate a return request.

Important: The 48-hour reporting period helps us resolve issues promptly. It does not restrict any rights or remedies available to customers under applicable consumer protection laws.

6. Order Cancellation

Cancellation requests should be submitted as soon as possible.

Orders that have already been dispatched may not be eligible for cancellation before delivery. Any applicable cancellation or refund rights will be handled in accordance with our published policies and applicable law.

7. Jewellery Care

To maintain the beauty of your ARBAANI jewellery, we recommend:

  • Avoiding direct contact with water, perfumes, and harsh chemicals.
  • Removing jewellery before bathing, swimming, or exercising.
  • Storing each piece separately in a dry place.
  • Cleaning gently with a soft, dry cloth.

Damage resulting from improper storage or handling may not qualify for a discretionary exchange, without affecting statutory rights.

8. Intellectual Property

All original website content, branding, logos, photographs, and designs belonging to ARBAANI are protected by applicable intellectual property laws.

Unauthorised commercial reproduction or use is prohibited.

9. Customer Responsibilities

Customers are requested to provide accurate contact, billing, and shipping information.

ARBAANI is not responsible for delivery issues directly caused by incorrect information supplied by customers, except where otherwise required by law.

10. Website Updates

We may update our website content, product collections, and these Terms & Conditions from time to time.

Updated terms will be published on this page. Changes will not retrospectively remove rights arising from confirmed orders.

11. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes will be subject to applicable Indian law and the jurisdiction of competent courts or consumer authorities.

12. Contact Information

For questions regarding orders, products, or these Terms & Conditions, please contact:

ARBAANI – The American Diamond Edit

Email: support@arbaani.com

Customer Support: 7836873373

Thank you for choosing ARBAANI.

Your Trust. Our Commitment. Your Sparkle.


5. Returns, Exchanges & Refunds

At ARBAANI, every piece of jewellery is selected with love and care. Your satisfaction is important to us.

We accept return requests under the following conditions:

  • Return Eligibility: Returns are accepted for products received damaged, defective, or incorrect.
  • Reporting Timeline: Customers are requested to report any such issue within 48 hours of delivery.
  • Proof Required: Please share your order number, clear photographs of the product and packaging, and an unboxing video if available.
  • Product Condition: Customers should retain the original packaging, tags, and accessories wherever possible.
  • Change of Mind: We do not offer discretionary returns or exchanges for change of mind, personal preferences, or incorrect selections made by customers.
  • Resolution: Once the issue is verified, ARBAANI will arrange an appropriate replacement or refund in accordance with applicable law.
  • Return Shipping: For verified damaged, defective, or incorrect products, return shipping costs will be covered by ARBAANI.

Please contact our customer support team to initiate a return request.

 

Important: The 48-hour reporting period helps us resolve issues promptly. It does not restrict any rights or remedies available to customers under applicable consumer protection laws.